This Shipping & Delivery Policy explains how Jebana Fabrics handles delivery and store pickup. The exact options available for an order are shown during checkout.
Order processing
Orders are prepared after the required order and payment checks are completed. Processing times can vary by product, stock level, payment method, business hours and order volume.
Delivery areas and fees
Available delivery areas, zones and charges are shown during checkout where configured. A delivery fee may change when the delivery address, zone, order value or delivery option changes before payment.
Delivery estimates
Any delivery time shown is an estimate unless the store expressly confirms a guaranteed time. Traffic, weather, courier operations, public holidays, address issues or other events outside the store's reasonable control can cause delays.
Accurate delivery information
Customers are responsible for providing a reachable phone number and a sufficiently accurate delivery address or landmark. Additional costs caused by incorrect or incomplete information may need to be agreed before redelivery.
Store pickup
Where pickup is offered, use the location and instructions shown at checkout. We may ask for the order number, buyer name, phone number or reasonable proof before releasing an order.
Receiving an order
Please inspect the order within a reasonable time after receipt and contact the store promptly if something is missing, damaged or incorrect.
Contact
Email: addasiesi@gmail.com